We have the most unique and custom collection of FRIENDS™ merch anywhere. I KNOW! It’s so exciting.
You can shop online now to get your fix of FRIENDS™ products. We’re talking about an array of clothes, accessories, collectibles and more for FRIENDS™ fans of all ages.
Whether you’re planning a corporate event, film/tv shoot, brand activation, or hosting a social celebration with friends, The FRIENDS™ Experience is available for private venue buyouts.
We offer turnkey event planning, production, and audiovisual services to ensure your event is an unforgettable experience.
WHAT ARE THE OPERATING HOURS OF THE EXPERIENCE?
The FRIENDSTM Experience will be arriving in San Francisco during the fall of 2022! Tickets will be on sale starting August 31st, 2022. Operating hours can be found HERE.
WHERE IS THE FRIENDS EXPERIENCE LOCATED?
150 Powell St., San Francisco, CA 94102
WHAT CAN I EXPECT?
The most immersive FRIENDS TM Experience ever. There are set recreations, props and costumes from the show, and even a chance to sit on the iconic orange couch. Not to mention plenty of Instagram-worthy photo opportunities and limited-edition merchandise! Could you BE any more excited?
WHERE CAN I GET MORE INFORMATION?
Sign up for our newsletter to be the first to know all information about The FRIENDS™ Experience.
WHERE DO I BUY TICKETS?
Tickets will be available to the public starting August 31st, 2022 at 10am PT. Sign up for our waitlist for special access to presale tickets.
HOW MUCH ARE TICKETS?
Standard tickets start at just $30.00 plus taxes and fees. Price may fluctuate around in-demand or "peak" times and dates. Peak Tickets are $42.50 each, plus taxes and fees.
DO YOU OFFER CHILD, STUDENT, MILITARY, OR SENIOR DISCOUNTS
Yes! We want our friends of all ages to visit The FRIENDS TM Experience. Tickets for children ages 4-10 start at $22.00 each, plus taxes and fees. Tickets for students (high school/college ID required) and senior citizens (age 55+) start at $26.00 each, plus taxes and fees.
IS THERE AN AGE REQUIREMENT TO ATTEND THIS EXPERIENCE?
All ages are welcome. Guests 12 and under must be accompanied by an adult who is at least 18 years old. Children 3 and younger don’t need a ticket when accompanied by a parent or guardian.
WHAT HEALTH AND SAFETY MEASURES SHOULD I EXPECT WHEN I VISIT THE FRIENDS EXPERIENCE?
The health and safety of our Guests and Team Members is our number one priority. We’re dedicated to keeping the experience not only clean, but “Monica Clean!" For a full list of our health and safety procedures, visit: FriendsTheExperience.com/Health-and-Safety
IF I HAVE EXPERIENCED SYMPTOMS OF COVID-19 IN THE PAST 10 DAYS SHOULD I STILL ATTEND THE FRIENDS EXPERIENCE?
Guests who have experienced symptoms (even mild symptoms) of COVID-19 in the past 10 days should not attend The FRIENDSTM Experience . Please reach out to us at info@FriendsTheExperience.com and our team will work with you to reschedule your visit.
WHAT HAPPENS IF COVID FORCES THE CLOSURE OF THE EXPERIENCE?
While we are taking every precaution to ensure the health and safety of our Guests and Team, events outside of our control may force the closure of The FRIENDSTM Experience. If so, we will reschedule any Guest tickets impacted to a new time and date.
Does The FRIENDS TM Experience have a code of conduct?
Providing a safe and fun environment for guests is our number one priority. All guests must adhere to our Experience Code of Conduct below.
WHAT IS THE BEST WAY TO GET TO THE EXPERIENCE?
Since parking is limited, we recommend travling via public transit or ride share.
You can take the Red, Yellow, Green or Blue line to the Powell St. rail station stop. The Experience is a two minute walk from the station.
You can take the PH or PM cable car to the Powell-Hyde station.
IS THERE PARKING?
Traffic and parking can always be a challenge in San Francisco. We encourage you to use public transportation whenever possible.
There are several private parking garages nearby if you drive. Plan ahead to find the most convenient and affordable spot.
IS THE FRIENDS EXPERIENCE ADA ACCESSIBLE?
We're proud to be fully accessible for guests with many different disabilities and neurodiversities, and we strive to make everyone feel welcome and comfortable.
If you'd like to let us know you're coming or if you need additional assistance, please email email@example.com or let any of our friendly team members know during your visit.
CAN I BUY MERCH AT THE FRIENDS EXPERIENCE?
Of course! The FRIENDSTM Experience Store will be open to the public and ticketed guests any time The FRIENDSTMExperience is open!
There'll be T-shirts, tote bags, plush toys like Hugsy, Joey’s bedtime penguin pal, and so much more. Get your lobster a Crap Bag!
IS THERE AN ONLINE STORE?
Yes! Go to Store.FriendsTheExperience.com for a selection of official merch. But please note, some items are only available in The FRIENDSTM Experience Store.
DO YOU ACCEPT REFUNDS/EXCHANGES?
Yes, we accept returns within 30 days of purchase. If you have any questions about your purchase please email firstname.lastname@example.org.
IS THE SPACE AVAILABLE FOR GROUPS?
For Groups of 10 or less, we offer Private Access tours. Full information on these tours can be found HERE.
For groups of 10 or more or for additional information, please email email@example.com and a member of our guest services team will be back to you in about 3 business days.
IS THE SPACE AVAILABLE FOR CORPORATE EVENTS?
Planning your next corporate event? The Friends Experience is available for private venue buyouts! It is the perfect place for a unique and unforgettable cocktail party, meeting or team outing! We offer turnkey event planning, production, and audiovisual services to ensure your event is an unforgettable experience, starting at a minimum of $10,000. Please contact us through the following form here.